Returns
We accept returns within 28 days following the purchase date.
Please note the following:
- Returned items must have tags still on and be returned in original packaging where appropriate.
- Returned items must have no visible signs of wear or use and be fit for resale.
- Return postage costs are not covered by Equip Sports. We recommend using a Tracked/Signed For Service in case the parcel gets lost in transit.
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return.
- Print the return shipping address label that you will receive by email.
- Send all items back to us using the label provided.
We do not offer a free returns service. You will need to cover the costs of the return. We recommend re-using the original packaging where possible.
Refunds are then processed, upon safe receipt of the returned item(s) and inspection to ensure they meet our returns criteria.